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Owner: Joe Burkeen
Hours: Mon.-Sat. 9am - 9pm
NC Telephone: (704)606-5000
SC Telephone: (803)810-0699
Fax: (515)322-0781
Email: joe@tapq.com
TapQ.com
TapQ Offers $99 On-Site Servies
TapQ.com
TapQ on-site RAM Memory Upgrades
TapQ.com
Web Design Services from $599
TapQ.com
TapQ.com Budget Priced Computers start at $299

TapQ.com Computer Services, Sales and Repair
Frequently Asked Questions (FAQ)

Q: How long have you been in business?
Q: What forms of payment do you accept?
Q: Do you offer pickup and delivery ?
Q: What type of warranty do you offer with your systems ?
Q: Do you match your competitors prices?
Q: Do you offer on-site service?
Q: What types of data recovery services do you offer?
Q: Who will host my website?
Q: Will you maintain and update my site for me once you have created it?
Q:

What types of features are available for my website?


If you have questions in addition to the ones listed above, please contact us. We are here to help!


Q:  How long have you been in business?
A:  We have been in business since 2002. Back to Top


Q:  What forms of payment do you accept?
A:  We accept most standard forms of payment including cash, business checks, and money orders. We also accept Paypal Payments, and most major credit cards. We do not accept personal checks. Back to Top


Q:  Do you offer pickup and delivery?
A:  Yes. We offer pickup and delivery within a 30 mile radius of Charlotte, NC.   Back to Top


Q:  What type of warranty do you offer with your systems?
A:  All TapQ.com branded systems come with a 10-day money back guarantee, a 6-month limited hardware warranty, and 50% off labor charge on upgrades for the life of the system. TapQ.com also offers two-year limited extended warranty, or a three-year limited extended warranty. The limited warranty covering your system will be noted on your invoice and included in the documentation accompanying your system.
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Q:  Do you match your competitors prices?
A:  Yes. TapQ.com will match our competitors' prices. In order to provide this service, we need the appropriate web address or company contact information to verify the pricing. Each price match is handled on an individual basis.  Back to Top


Q:  Do you offer on-site service ?
A:  Yes. We offer onsite service. Most upgrades, repairs, maintenance, and some troubleshooting can be performed on-site.  Back to Top


Q:  What types of data recovery services do you offer?
A:  Some of the date recovery services we offer are the following: Unable to boot, Virus attacks, Inaccessible drives or partitions, Unable to run or load data, Data corrupted, Hard drive failure, Hard drive crashes and more.  Back to Top


Q:  Who will host my website?
A:  It's your choice. Most of our customers choose to have us host their website on our servers. You can also use a third party hosting service like yahoo.com or godaddy. Your TapQ.com representative will discuss the benefits of each option with you.  Back to Top


Q:  Will you maintain and update my site for me once you have created it?
A:  Yes, we offer affordable update packages for our customers. We will not abandon you after your website is complete!.     Back to Top


Q:  What types of features are available for my website?
A:  Your website will be personalized for you and may include features such as : Calendars, Chat Rooms, Feedback Forms, File Cabinets, Formatted Text Pages, General Contact Information/Directions, Links, List of Items, Membership Pages, Newsletters, Photo Galleries, Submenus, Survey.
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